London Mozart Players: Terms and Conditions

  1. Refunds
    We do not offer refunds on tickets unless an event is cancelled by us.
  2. Programme Changes
    We reserve the right to substitute artists and make changes to the artistic programme at any time without notice.
  3. Ticket Exchanges
    • A ticket may be exchanged for that of another concert of equal value within the same series and venue.
    • Exchanges must be requested at least two working days before the original event date.
    • All exchanges are subject to availability and are at the discretion of London Mozart Players.
    • This exchange policy is valid for one year from the original event date.
    • To request an exchange, please call 020 8686 1996.
  4. Fees
    All transaction and booking fees are non-refundable.